Terms of
Service.
Service Level Agreement
Cresard is designed to enhance personal reliability through technical intelligence. By using our platform, you agree to these legal and professional standards.
1. Definitions
- “Cresard”, “we”, “us”, “our” refers to Cresard Technologies.
- “User”, “you” refers to any individual or entity using the Service.
- “Service” refers to the Cresard web application, integrations, and related services.
- “Promise” means a commitment explicitly confirmed by the user inside Cresard.
- “Third-Party Services” include Google, Slack, Razorpay, OpenAI, and others.
2. Eligibility
You must be at least 18 years old and have the legal capacity to enter into a binding agreement. Use Cresard only for lawful purposes. By using Cresard, you represent that you meet these requirements.
3. Description of the Service
Cresard is a personal reliability and commitment-tracking tool. It helps users detect potential commitments from sent emails, track promises, and receive reminders.
You must NOT
You remain fully responsible for your actions and commitments.
4. Account Registration
To use Cresard, you must create an account using supported authentication methods (e.g., Google OAuth).
- Maintaining the confidentiality of your account
- All activity occurring under your account
- Ensuring the accuracy of your information
Cresard is not liable for unauthorized access caused by your negligence.
5. Integrations & Third-Party Services
Cresard integrates with third-party platforms including Google (Gmail, Calendar, Meet), Slack, Razorpay, and OpenAI.
- By enabling integrations, you authorize Cresard to access data only as required to provide the Service.
- Cresard does not control third-party services.
- Cresard is not responsible for outages or data practices of third parties.
- Use of third-party services is subject to their own terms and policies.
6. User Responsibilities
You agree to
You understand that Cresard is a support tool, not a substitute for judgment.
7. Promises, Reminders & No Guarantees
Cresard provides assistance, not enforcement.
- Reminders may be delayed due to technical or third-party failures
- Detection accuracy is not guaranteed
- Cresard is not responsible for missed deadlines or reputational damage
8. Payments, Billing & Subscriptions
8.1 Paid Plans
Some features require a paid subscription. Pricing is displayed clearly before purchase.
8.2 Payments
Payments are processed securely via Razorpay. Cresard does not store payment credentials.
8.3 Billing Cycle
Subscriptions renew automatically unless cancelled before the end of the billing period.
8.4 Cancellation
You may cancel anytime from account settings. Access continues until the end of the current billing cycle.
8.5 Refunds & Cancellation Policy
Unless required by law, subscription fees are non-refundable. Cancellations take effect at the end of the current billing cycle. For any payment disputes or double-billing issues, please contact us at contact@cresard.com within 7 days of the transaction.
9. Data Ownership & Use
- You retain ownership of your data
- Cresard uses your data only to provide the Service
- Cresard does not sell your data or use it for advertising
Details are explained fully in the Privacy Policy, which forms part of these Terms.
10. Acceptable Use Policy
You must NOT
Violation may result in suspension or termination.
11. Suspension & Termination
Cresard may suspend or terminate your account if you violate these Terms, pose a security risk, or if required by law. You may delete your account at any time.
12. Intellectual Property
All rights to the Cresard platform, branding, and software belong to Cresard Technologies. You are granted a limited, non-exclusive license to use the Service. You may not copy, resell, or modify Cresard without permission.
13. Disclaimer of Warranties
Cresard is provided “as is” and “as available”. We do not guarantee uninterrupted service, AI accuracy, or flaw-less integrations. Use Cresard at your own discretion.
14. Limitation of Liability
To the maximum extent permitted by law, Cresard shall not be liable for indirect damages, loss of business, or communication failures.
Our total liability shall not exceed the amount paid by you in the previous 12 months.
15. Indemnification
You agree to indemnify and hold Cresard harmless from claims arising out of your misuse of the Service, violation of these Terms, or violation of third-party rights.
16. Governing Law & Jurisdiction (India)
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in India.
17. Changes to These Terms
We may update these Terms occasionally. Material changes will be notified via email or in-app notice. Continued use after changes constitutes acceptance.
18. Contact & Grievance Officer
In compliance with Indian law, we aim to resolve complaints within a reasonable time.